Articles for Community Professionals
CLI’s Weekly Roundup: March 18-22
https://www.youtube.com/watch?v=dYj5rmsHuAo Welcome back to another CLI weekly roundup! Here's what we covered: Introducing: From the Vault We've kicked off a new program called 'From the Vault,' where once a month, we make a Premium piece of content available to our...
Welcome to Customer Leaders Institute!
The following was shared with our community earlier this week, and now we wish to share this with the rest of the greater world! Dear CLI Community,Happy Leap Day! As we continue to grow and evolve together, I want to extend my heartfelt thanks, to you, for being an...
CLI’s Weekly Roundup: February 26 – March 1
https://youtu.be/MNNRIo04fiA New and exciting news in this week's CLI round up! CLIX Feb Playbacks If you missed last month's event you can access the recordings in the MyCLI community with a Premium Membership. Watch whenever and however much you want! Access the...
CLI’s Weekly Roundup: February 19-23
https://www.youtube.com/watch?v=zEeITqSjBWk In this week's roundup we talk about last week's CLIX Feb event and superdrop! First Event of 2024: CLIX Feb CLIX Feb had great attendance with community members from all across the globe and a lineup of inspiring speakers...
February’s Superdrop: Over 15 Pieces of Exclusive Content
We just released 2024's first SUPERDROP, and it has an abundance of exclusive content that can be accessed with a Premium MyCLI membership. Sign up here if you don't already have one: https://community.mycli.co/ Here's an outline of what's in the Superdrop. Let's dig...
How A Popular Cruise Line’s Marketing and Customer Journey Sank – 4 Lessons to Keep You Afloat
There’s a newer cruise line that caters to adults only, boasting they take you to more unique ports than many other lines. No kids and better places? Sign us up. So, we did… and we (somewhat) wished we didn’t. It all started with a “need” to go to the south of France,...
CLI’s Weekly Roundup: February 12-16
https://www.youtube.com/watch?v=PBntFlMKEKY Another week brings us to another roundup! Here's what happened at CLI this week. Career Content Collection We brought back our well-liked career toolkit to help folks who are on the job hunt. The collection features AI...
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